Return Policy

At Sorgho Plus, we strive to ensure our customers are fully satisfied with their purchases of organic grains and flour. Please read our return policy carefully:

1. No Returns on Opened Products

• Due to the nature of our products, we do not accept returns on any items that have been opened, used, or tampered with. This is to ensure the safety and quality of our organic grains and flour.

2. Returns on Unopened Products

• If you wish to return a product that is unopened and in its original condition, you may do so within 7 days of purchase. Please provide the original receipt as proof of purchase.

3. Damaged or Defective Products

• If you receive a product that is damaged or defective, please contact us within 48 hours of receipt. We will arrange for a replacement or refund, subject to verification of the issue.

4. How to Initiate a Return

• To initiate a return, please contact our customer service at 253 77 00 00 00 with your order details and reason for the return. We will provide you with further instructions.

5. Refunds

• Approved refunds will be processed through the original payment method within 7-10 business days after we receive and inspect the returned product.

6. Contact Us

• If you have any questions or concerns about our return policy, please reach out to us at sorghoplus@gmail.com.